Call Compliance Checklist 2025
Compliance is no longer optional or simple. With rising fines, evolving B2B rules, and stricter carrier enforcement, call centers need a smarter call compliance checklist for 2025.
This isn’t just a legal issue. It’s a revenue issue. Because the cost of getting it wrong?
- Dropped calls
- Costly fines
- Flagged numbers
That’s why we created the 2025 Call Compliance Checklist a clear, practical tool to help you audit your platform, process, and outbound strategy.
Why 2025 Is a Turning Point
New laws + increased enforcement = higher risk:
- Mini-TCPA state laws like Florida, Oklahoma, Maryland — now enforce time windows, registration, and opt-out policies.
- B2B mobile numbers are no longer automatically exempt.
- STIR/SHAKEN enforcement is now critical — unverified traffic is getting blocked.
6 Things Every Platform Must Have to Stay Compliant
List scrubbing tools (DNC, mobile filters)
Time zone and state dialing hour automation
Consent certification integrations
STIR/SHAKEN + branded caller ID
AI or manual QA for script compliance
Clear opt-out and suppression tools
If your current call center platform doesn’t help with these, it’s putting your business at risk — and costing you conversions.
Download the 2025 Checklist
We’ve condensed the latest best practices, legal updates, and platform capabilities into a single downloadable checklist.
Use it to:
- Audit your current system
- Train your agents
- Prep for internal compliance reviews
- Lower your risk — and your CPA