FTC Record-keeping Requirements for Call Centers – Effective October 15, 2024
FTC Record-keeping Requirements for Call Centers – Effective October 15, 2024 Overview On October 15, 2024, the Federal Trade Commission (FTC) introduced new record keeping requirements for telemarketers and call centers as part of its updated Telemarketing Sales Rule (TSR). Key Record keeping Requirements Under the updated TSR, telemarketers and sellers must retain detailed call […]